Effective Date: March 24, 2025

TL;DR

At Fox + Spindle, we care about your privacy. We collect some data to run our site and improve your experience, but we don’t sell your personal information. You can opt out of cookies, analytics tracking, and marketing emails. We follow GDPR and CCPA regulations, and you can reach out to us with questions anytime.

Privacy Policy

1. Introduction

F & S Solutions, LLC doing business as Fox + Spindle ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (foxandspindle.com) or use our services, e-learning materials, and assessment tests (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access or use our Services.

2. Information We Collect

2.1 Personal Data

We collect personal information that you voluntarily provide when you:

• Complete forms on our website

• Register for an account

• Subscribe to our newsletter

• Participate in assessments or tests

• Contact us directly

This may include:

• Name

• Email address

• Phone number

• Company name

• Job title

• Business address

• IP address

• Browser information

2.2 Usage Data

We collect information about how the Services are accessed and used. This includes:

• IP address

• Browser type and version

• Pages visited

• Date and time of visit

• Time spent on pages

• Diagnostic and performance data

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that may include an anonymous unique identifier.

We use:

• Essential cookies – Required for website functionality

• Analytical/performance cookies – Help us understand site usage

• Functionality cookies – Allow personalization

• Targeting cookies – Track user activity for tailored content

You can manage cookie preferences through your browser settings. However, disabling cookies may affect functionality.

3. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our Services

• Process transactions and communicate with you

• Send service and administrative updates

• Respond to inquiries or support requests

• Deliver promotional content (with your consent)

• Analyze usage patterns and improve performance

• Prevent fraud and ensure security

• Comply with applicable laws

4. Legal Basis for Processing (For EEA Users)

If you are located in the European Economic Area (EEA), our legal basis for processing includes:

• Performance of a contract

• Your consent

• Our legitimate interests (not overridden by your rights)

• Compliance with legal obligations

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

6. Data Transfers

Your information may be stored and processed in the United States or other jurisdictions where we or our service providers operate. These locations may not have data protection laws equivalent to those in your jurisdiction.

We take steps to ensure appropriate safeguards are in place, including standard contractual clauses when required.

By using our Services, you consent to this transfer, processing, and storage.

7. Disclosure of Data

7.1 Service Providers

We may share your data with third-party Service Providers to help us operate our business, including:

• Analytics providers (e.g., Google Analytics)

• Customer relationship management (CRM) platforms

• Email marketing services

• AI-powered tools (e.g., content assistants or automation systems compliant with our data policies)

• These providers only access data as needed and are bound by confidentiality obligations.

7.2 Legal Requirements

We may disclose your information to:

• Comply with legal obligations

• Protect and defend our rights or property

• Investigate potential wrongdoing

• Ensure user and public safety

• Protect against legal liability

8. Your Data Protection Rights

8.1 EEA Residents (GDPR)

If you are in the EEA, you have the right to:

• Access your data

• Correct inaccurate or incomplete data

• Erase your data under certain conditions

• Restrict or object to processing

• Data portability – receive your data or have it transferred to another provider

• To exercise your rights, email us at: hello@foxandspindle.com.

8.2 California Residents (CCPA)

If you're a California resident, you have the right to:

• Know what personal info we collect and how it’s used

• Request deletion of your data

• Opt out of the sale of your data (we do not sell your data)

• Access your data

• Equal service and pricing, even if you exercise your rights

9. Marketing Communications & Opt-Out Options

9.1 Email Communications

You can opt out of marketing messages by:

• Clicking "unsubscribe" at the bottom of any marketing email

• Emailing us at hello@foxandspindle.com with "UNSUBSCRIBE" in the subject line

• Updating your communication preferences in your account (if applicable)

We may still send you service-related emails (e.g., security alerts or transactional communications).

9.2 Cookies & Tracking

You can manage cookies through your browser settings. Most browsers accept cookies by default, but you can disable them.

9.3 Analytics Tools

We use Google Analytics to monitor website performance. To opt out, install the Google Analytics Opt-out Add-on.

10. Data Security

We implement technical and organizational safeguards to protect your data. However, no online system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Data Breach Procedures

If a breach involving your personal data occurs, we will:

• Notify affected users via email within 72 hours

• Explain what happened and what information was affected

• Recommend protective steps you can take

• Investigate and contain the breach immediately

12. Children’s Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect data from children under 18. In jurisdictions with a lower age of digital consent (such as 13), we comply with local laws.

If we become aware that we have inadvertently collected data from a child, we will delete it.

13. Do Not Track Signals

Our Services do not currently respond to “Do Not Track” (DNT) signals from web browsers.

14. Changes to This Privacy Policy

We may update this Privacy Policy as needed. When we do, we will:

• Post the updated version here

• Update the “Effective Date” above

• We encourage you to review this policy periodically.

15. Contact Us

If you have questions or concerns, reach out to us:

Email: hello@foxandspindle.com

Phone: 404.282.3910